FAQ's

What is Trendy Trotters Shoe Boutique?

 Trendy Trotters Shoe Boutique is an online shoe store offering stylish and comfortable footwear for women, men, and children. We carefully select on-trend and practical styles for everyday wear and special occasions.

Do you have a physical shop?

 No, Trendy Trotters is an online-only boutique. This allows us to focus on offering great value, a wider choice, and convenient shopping from the comfort of your home.

Who do you sell shoes for?

 We stock shoes for women, men, and children, making it easy to shop for the whole family in one place.

How do I place an order?

 Simply browse our website, select your preferred size and style, add items to your basket, and complete checkout using our secure online payment system.

What payment methods do you accept?

 We accept major debit and credit cards and other secure online payment options shown at checkout.

Do you deliver across the UK?

 Yes, we deliver throughout the UK. Delivery options, costs, and estimated times are displayed at checkout.

How long will my order take to arrive?

 Delivery times vary depending on the product and delivery option chosen. Estimated delivery times will be provided when you place your order.

What if I order the wrong size?

 If your shoes don’t fit, don’t worry. You can return unworn items in line with our Returns & Refunds Policy. Please check this page for full details.

How do I return an item?

To return an item, follow the instructions in our Returns & Refunds Policy. Items must be unworn and in their original packaging.

Are your shoes true to size?

Most of our shoes fit true to size. Where a style runs small or large, this will be noted in the product description to help you choose the best fit.

Will you be adding new styles?

Yes! We regularly update our collections with new styles and seasonal favourites, so be sure to check back often.

How can I contact you?

 You can contact us via the Contact Us page on our website. We aim to respond as quickly as possible and are always happy to help.

Is my payment information secure?

Absolutely. Our website uses secure payment systems to protect your personal and payment information.